Wastehero

Waste management platform

The operating system for modern waste management

Public waste utilities and municipalities run their entire operation on one platform, citizen self‑service, routing, fleet, billing, and EU reporting in one data model

AvfallHadelandProvasFredericia A&G
WasteHero dashboard interface
WasteHero mobile self-service interface
  • Project collaboration
  • Customer support
  • Driver collaboration
  • Citizen portal
  • Billing management
  • AI assistance
  • Vehicle monitoring
The problem

Legacy systems weren't built for this complexity

For thirty years, every operational concern got its own software. AMCS for routes. A separate system for containers. Another for tickets. SAP for billing. PowerBI on top to make sense of it all.

The result: six tools per operator, no shared data model, and a quarterly battle to reconcile who collected what. Decisions get made in PDFs, not in the system.

Legacy systems weren't built for this complexity
The solution

Three pillars. One operating system.

Move work off email and spreadsheets. Optimise it with live data. Roll it up across the whole organisation.

Simplify

For users, drivers, and citizens. A platform you can master in days, not months. Customer service agents and route planners are operational in their first week, not their first quarter.

Improve

Every aspect of operations. Margins through route optimisation. Compliance through built‑in EU reporting. Efficiency through automated handling of the 20% daily deviations.

Unify

The entire waste value chain on one data model. One platform replacing five to seven systems. One source of truth for citizens, containers, vehicles, drivers, routes, and invoices.

Our products

One platform, three ways to work

From the back office to the driver's cab to the citizen's phone — three products, one connected platform.

Operations console

Run the whole operation from one screen

Tickets, routes, containers, billing, and EU reporting in a single console. Office staff and planners work from one source of truth instead of switching between six systems.

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WasteHero operations console
Navigation app

Turn-by-turn collection for every driver

In-cab navigation on iOS and Android guides drivers stop to stop, syncs every task change in real time, and keeps customers automatically informed — no paperwork, no "where's my pickup?" calls.

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In-cab navigation app on a mobile device
Citizen portal

Self-service for citizens and customers

Give citizens and customers their own portal to raise tickets, manage contracts, and request collections — cutting inbound calls while service gets faster and more transparent.

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Citizen self-service portal
Integrations

Supported integrations with continuous expansion

WasteHero supports a wide variety of integrations to enhance your operations. Connect effortlessly to your current platforms, and rest assured—we're always adding more. Have a new system? No problem, we can integrate with that too.

  • Microsoft
  • Excel
  • MitID
  • CVR
  • Digital Post
  • OIS
  • BBR
  • Open Experience
  • Microsoft Navision
  • Perfect Waste
  • EG Xellent
  • RenoWeb
  • Affaldonline
  • Renomatic
  • Skatteverket
  • Lantmäteriet
  • Whitespace Work Software
  • AMCS
  • Bartec Municipal